Privacy Policy

Welcome to GroveGo. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

If you do not agree with the terms of this Privacy Policy, please do not use our services.

1. Information We Collect

a. Personal Information You Provide:
When you create an account, place an order, or contact us, we collect:

• Name
• Email address
• Shipping and billing address
• Payment details

b. Automatically Collected Data:
We may collect:

• IP address
• Browser type
• Device information
• Usage data via cookies and tracking tools

c. Information from Third Parties:
We may receive data from payment gateways, analytics providers, or delivery services.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your orders or customer service issues
• Send updates and promotional emails (only if you opt in)
• Improve our services and website functionality
• Prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal data.
We only share it with:

• Trusted service providers (e.g., payment processors, shipping companies)
• Legal authorities if required by law
• Business successors in case of a merger or sale

4. Cookies and Tracking

We use cookies to:

• Understand how users navigate our site
• Remember your preferences
• Serve targeted ads (if applicable)

You can control cookies via your browser settings.

5. Data Retention

We keep your information only as long as necessary to:

• Fulfill your orders
• Comply with legal obligations
• Resolve disputes
• Improve services

6. Data Security

We implement appropriate safeguards to protect your data. However, no system can be 100% secure.

7. Your Rights

You may:

• Access the data we have about you
• Request corrections or deletion
• Opt out of marketing communications

To make a request, email us at grovego.help@gmail.com.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If we become aware that we have done so, we will delete the information.

9. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices.

10. International Users

By using our services, you agree to the transfer and processing of your data in Pakistan.

11. Changes to This Policy

We may update this Privacy Policy. If we do, we will post the updated version with a new effective date.

12. Contact Us

If you have questions or concerns, please contact us at:

GroveGo
Abasia Town, Bahawalpur, Pakistan
Email: grovego.help@gmail.com